chapter 19

yeah!! last chapter 

yes3

at last.....

so this chapter ' outsourcing in the 21st century'

im not so sure and understand about this chapter..

so i will explain a bit about this chapter

so this chapter for the success of the organization, they need 2 component:

1) insourcing

a common approach using the professional expertise within an organization to develop and maintain the organization's information technology system.

2) outsourcing 

can arrange from a large contract under the organization such as IBM

the company can have many benefits in this century

so that is all my entry

imso sorry if my comment does not fulfill all the requirement

tq for reading my entry :)